Refund and Returns Policy


You have the right to cancel your order within 14 days without giving any reason.

You can cancel your order within 14 days of receiving the ordered goods.

If you want to successfully cancel your order, you must inform us and provide all necessary information.

You can inform us about the cancellation of the order by e-mail. by mail [email protected]

We will return the money no later than within 14 days of receiving the returned goods. Your refund will be processed in the same way that the order was paid for, without an additional refund fee.

Conditions for returning goods:
To return purchased items, please ensure that:

Items were purchased within the last 14 days
The goods are in their original packaging
Non-returnable items:

Goods made to order.
Goods that cannot be returned due to their nature, such as expired goods.
Products that are not suitable for return due to hygiene reasons after the product has been unpacked.
Goods which, after their delivery, are used with other goods (mixed goods).
We reserve the right to refuse to return goods, even those that meet the above requirements.

Returning the goods
You assume the risk and cost of returning the goods. Send returned goods to the following address:

J. Basanavičius art. 53, Vilnius, Lithuania 03109

We are not responsible for product damage that occurs when returning items. Therefore, we suggest choosing a secure shipping service provider. We will not be able to issue a refund if you do not provide a receipt for the purchase of the goods or a receipt for the delivery of the goods.

Contact information
If you have any questions about our refund or return policy, please contact us by email. by mail [email protected]